Refund Policy
Digital Goods — Important
All items sold by VERSEPROMPT LTD are delivered digitally and instantly. Because access is provided immediately, we generally cannot issue refunds for change‑of‑mind once a download link has been accessed.
When refunds are available
- The files are defective or corrupted and we cannot replace them within a reasonable time.
- You purchased in error and have not accessed/downloaded the files (contact us quickly).
- Where consumer law requires a refund. Your statutory rights are not affected.
EU/UK Right of Withdrawal for Digital Content
By choosing instant delivery, you acknowledge that the 14‑day withdrawal right ends when the download begins. If you prefer to keep the withdrawal right, contact us before purchase so we can arrange delayed access.
How to request a refund
Email contact@verseprompt.shop with your order number, purchase email, and a description of the issue. We aim to respond within 1 business day.
Last updated: 2025-10-18
If you have questions, contact us at contact@verseprompt.shop.